I am Dan Jackson. A highly accomplished Senior Customer Experience Leader with a proven track record of success in leading and managing high-performing teams, developing, and implementing strategic initiatives, and consistently exceeding customer satisfaction metrics. Proven expertise in training and development, recruitment, new business development, and project management. Adept at fostering a customer-centric culture and driving organisational growth through innovative solutions. Possess exceptional communication and interpersonal skills, enabling seamless collaboration with stakeholders at all levels